Already booked? You're in the right place.
Whether I planned every detail of your trip or you just need a little extra help rounding it out while you're in-destination, this page is for you. Bookmark it. You'll want it later.
First Things First: Find Your Documents
Your travel itinerary, confirmations, and trip documents live in the Tern for Travel app. If you haven't downloaded it yet, do that now... it'll be your travel BFF while you're on the go.
Can't find something? Check your email for a message with the subject line: "CONGRATULATIONS! Your trip is BOOKED ✈️" and you'll find your itinerary is linked right in there.
Still can't find it? Reach out and we'll get you sorted.
Tours, transfers, day trips, airport pickups... it's the little things that take a good trip and make it great. The links below are affiliate links, which means when you book through them, I earn a small commission at no extra cost to you.
So whether I have already planned your whole trip and you want to add something while you're in destination or you just need a ride from the airport for a one-off trip that I wasn't involved in planning, thank you, truly, for supporting a small business you believe in. It means more than you know.
Tours, transfers, day trips, airport pickups... it's the little things that take a good trip and make it great. The links below are affiliate links, which means when you book through them, I earn a small commission at no extra cost to you.
So whether I have already planned your whole trip and you want to add something while you're in destination or you just need a ride from the airport for a one-off trip that I wasn't involved in planning, thank you, truly, for supporting a small business you believe in. It means more than you know.
Deep breath. It happens to the best of us.
Here's what to do:
If you booked your trip through me:
Reach out to me directly — that's what I'm here for. My contact info is in your Tern app and in your booking confirmation email. If it's an emergency and you need immediate assistance, contact the airline, hotel, or cruise line directly first to get the situation stabilized, then loop me in.
If you booked independently using the links on this page:
Contact the provider directly (Get Your Guide, Viator, Welcome Pickups, etc.). They each have customer service teams equipped to help. For flight issues, go straight to the airline. For hotel issues, call the front desk.
Good rule of thumb: Document everything. Screenshots, confirmation numbers, names of people you spoke to. It'll help if you need to file an insurance claim later.
Every destination is different, but here's a universal starter list to make sure you're not that person repacking at the airport (we've all been there 😅):
The Essentials
Passport + any required visas (check expiration dates NOW — not the night before)
Travel insurance documents (printed or saved offline)
Copies of your itinerary (it's in Tern — download it before you leave!)
Local currency or a no-foreign-transaction-fee card
Phone charger + universal adapter if traveling internationally
Any prescription medications in their original bottles
A reusable water bottle
The "You'll Thank Yourself Later" List
A light layer or wrap for flights and over-air-conditioned restaurants
Comfortable walking shoes (cute shoes are great; blisters are not)
A small crossbody or day bag
Snacks for travel days
AirTags or luggage trackers
Portable phone charger/power bank
A note: Every trip I plan includes a destination-specific guide with a tailored packing list. It's already in an email I sent you if I booked your trip! If you'd like a new one added or need a custom list for a trip you booked on your own, just ask — I'm happy to help.
If you stumbled onto this page and your next trip is still just a dream — hi, hello, I would love to change that. I specialize in stress-free travel planning for people who want it done right, including travelers with dietary restrictions who need more than just a "good luck out there."
If you stumbled onto this page and your next trip is still just a dream — hi, hello, I would love to change that. I specialize in stress-free travel planning for people who want it done right, including travelers with dietary restrictions who need more than just a "good luck out there."
Affiliate disclosure: Some links on this page are affiliate links. I may earn a small commission if you book through them, at no additional cost to you. I only share platforms I genuinely trust.