Terms & Conditions:

$1 per room hold is required at the time of booking. The same card will be automatically charged for the full amount of your room stay about 30 days prior to arrival by Excellence Resorts. Please provide the credit card that you want to have the entire balance charged to at the time of your room hold. All rooms must be booked by November 10, 2025. There will be no availability for rooms after that date.

Reservation Cancelation Policy:

If you cancel your reservation before January 10, 2026, you are only responsible for a $100.00 per person cancelation fee.

If you cancel your reservation or reduce the number of nights on your reservations on or after January 10, 2026, you are responsible for 100% of your reservation total. If you have travel insurance you can file a claim to get a refund based on their terms.

Additionally, the resort will not allow any modifications after November 10, 2025, including (but not limited to): Downgrading a room category, Decreasing the number of nights on your reservation, Removing a guest from your reservation

Modifications cannot be made to your reservation at any time... however, we can cancel your booking and rebook with the changes. If the room category that you would like is sold out before we cancel your room (even if you are canceling that room), there are no guarantees that we will be able to get the same room back for you. Rooms are not explicitly held for this group so any room cancellation that we do will allow that room to go back into inventory for anyone, anywhere to book. For this reason, we cannot guarantee that you will be able to cancel a reservation to make a modification to a traveler name, dates, etc. and rebook the same room category.

The resort will not provide a travel or credit voucher if you arrive after your scheduled date, check out early, or do not travel on the dates selected on your reservation for any reason.

Have Ring, Will Travel is not an agent of the resort and has no control over the refund policies and other rules mandated by the Resort.

If you purchased a travel insurance policy and have to cancel you will be refunded by the travel insurance company according to the travel insurance guidelines minus the non-refundable premium paid to the travel insurance company. Once a reservation is booked there is a $100.00 per person cancelation fee with no regard to the reason for the cancelation. The cancelation fee applies to cancelations that result in a re-booking.

There is no travel protection offered as part of the room block, as Excellence does not offer it. You will be provided a link in your proposal approval email for third-party insurance that we recommend.

We are only able to advise US Passport holders on entry/exit travel requirements.

Please Note - Terms & Conditions are based on a room block contract.

Airfare - You will be responsible for booking your own airfare. Lock in your room reservation now and our Travel Advisor will reach out to you to collect your flight info a couple of months before travel.

Valid Passport required. Your passport must be valid at least 6 months after travel dates.

No space is being held for this reservation until the invoice is approved and deposits are secured.

By booking, you indicate that you have read and are agreeing to the above Payment and Cancelation Terms & Conditions.

Third-Party ravel Insurance

**If you have any questions about the travel insurance please call Travel Insured at 1-800-243-3174. We (Have Ring, Will Travel) are not a licensed insurance company and cannot legally answer any insurance-related questions.**

Not purchasing travel protection could result in the loss of your travel money and/or require more money to correct the situation. Without protection, there is no way to recoup any costs, losses, or expenses incurred. The price of Travel Protection is NOT included in the price of room selections and is non-refundable once purchased.

Having travel protection is definitely important and we recommend it for everyone. However, the choice to have travel protection is solely up to you, and you are welcome to purchase through any company you like.

Click here to view travel insurance policies and pricing.

The website offers plans like the "Worldwide Trip Protector" plan with optional add-ons like CFAR (Cancel for Any Reason), Optional Bed Rest to cover any quarantine expenses, and more. Travel Insured is the company we personally use and we highly recommend them for travel insurance needs.

If you want the CFAR (Cancel for Any Reason) benefit you will have to add it to the policy and you must purchase insurance no later than 21 days after you make your initial payment. CFAR is not available to NY residents.

The basic plan which does not include CFAR can be purchased at any time, including more than 21 days after your first payment, but it will not cover the Pre-Existing Condition Exclusion Waiver or the Bankruptcy/Default of an airline, cruise line, tour operator or any other travel vendors. However, you can still cancel for a covered reason and potentially receive up to 100% in refunds as long as it's a covered reason.

We strongly suggest you call and verify which policy will be best for your travel needs. You can reach an insurance agent at 1-800-243-3174.