Reservation Cancelation Policy

Due to the custom event nature of this room block, all payments will be non-refundable. If you have travel insurance you can file a claim to get a refund based on their terms.

If you cancel your reservation or reduce the number of nights on your reservations on or after March 1, 2026, you are responsible for 100% of your reservation total, plus a $100.00 per person cancellation fee. If you have travel insurance you can file a claim to get a refund based on their terms.

Additionally, the resort will not allow the following modifications after March 1, 2026:
Downgrading a room category
Decreasing the number of nights on your reservation
Removing a guest from your reservation (reducing the occupancy of your room)
This resort will not allow any changes, including name changes, to your reservation after March 1, 2026.

What can you do with your reservation between now and March 1, 2026?
Upgrade your room category, if an upgraded room category is available
Add extra nights, if additional nights are available
Add an additional guest

The resort will not provide a travel or credit voucher if you arrive after your scheduled date, check out early, or do not travel on the dates selected on your reservation for any reason.

Have Ring, Will Travel is not an agent of the resort and has no control over the refund policies and other rules mandated by the Resort.

If you do not purchase travel insurance and have to cancel your reservation you may still have to pay a partial penalty up to the full amount of the reservation plus the $100.00 per person cancelation fee. If you purchased a travel insurance policy and have to cancel, you will be refunded by the travel insurance company according to the travel insurance guidelines minus the non-refundable premium paid to the travel insurance company, but you are still responsible for the $100.00 per person cancelation fee.

Once a reservation is booked (meaning, the form to request a room is submitted) there is a $100.00 per person cancelation fee with no regard to the reason for the cancelation. The cancelation fee applies to cancelations that result in a re-booking.

We are only able to advise US Passport holders on entry/exit travel requirements.
Name changes are not permitted within 60 days of scheduled room arrival. Please Note - Terms & Conditions are based on a Special Event room block contract.

Airfare - You will be responsible for booking your own airfare.

Valid Passport required. Your passport must be valid at least 6 months after travel dates.

Have Ring, Will Travel, LLC is an agency under Cruises and Tours Unlimited. We are not agents of Majestic Mirage Costa Mujeres and have been hired by the bride and groom to assist all of their guests with special pricing for rooms. No space is being held for this reservation until the invoice is approved and deposits are secured.

By booking, you indicate that you have read and are agreeing to the above Payment and Cancelation Terms & Conditions.

Travel Insurance

**If you have any questions about the travel insurance please call Travel Insured at 1-800-243-3174. We (Have Ring, Will Travel) are not a licensed insurance company and cannot legally answer any insurance-related questions.**

Not purchasing travel protection could result in the loss of your travel money and/or require more money to correct the situation. Without protection, there is no way to recoup any costs, losses, or expenses incurred. The price of Travel Protection is NOT included in the price of room selections and is non-refundable once purchased.

Having travel protection is definitely important and we recommend it for everyone. However, the choice to have travel protection is solely up to you, and you are welcome to purchase through any company you like.

Click here to view travel insurance policies and pricing.

The website offers plans like the "Worldwide Trip Protector" plan with optional add-ons like CFAR (Cancel for Any Reason), Optional Bed Rest to cover any quarantine expenses, and more. Travel Insured is the company we personally use and we highly recommend them for travel insurance needs.

If you want the CFAR (Cancel for Any Reason) benefit you will have to add it to the policy and you must purchase insurance no later than 21 days after you make your initial payment. CFAR is not available to NY residents.

The basic "Worldwide Trip Protector" plan which does not include CFAR can be purchased at any time, including more than 21 days after your first payment, but it will not cover the Pre-Existing Condition Exclusion Waiver or the Bankruptcy/Default of an airline, cruise line, tour operator or any other travel vendors. However, you can still cancel for a covered reason and potentially receive up to 100% in refunds as long as it's a covered reason.

We strongly suggest you call and verify which policy will be best for your travel needs. You can reach an insurance agent at 1-800-243-3174.